Club Rules

Fit This is a friendly, shared space, and these rules are here to keep it safe, welcoming and enjoyable for members, guests and staff alike. Most of them come down to three things: respect the people around you, look after the equipment and use a bit of common sense.

These Club Rules sit alongside the Fit This Membership Terms & Conditions. If the two ever appear to conflict, the Membership Terms & Conditions take priority.

Our culture

Fit This is built on mutual respect. Most people who join simply want to train hard, enjoy themselves and leave feeling better than when they arrived. These rules aren't here to catch anyone out; they're here so that everyone can enjoy the club safely and comfortably. Treat the club, the equipment and each other with a little care and you'll fit in just fine.

1. Entry and check-in

Please check in at reception every time you visit. It only takes a moment, and it helps us know who's in the club. If you're coming in for a studio class, please also check in for your class so your instructor knows you're there.

Your QR code is personal to you, a bit like a key, so please don't share it or let anyone else use your membership. For the same reason, please don't let anyone you don't know follow you in. There's no need to challenge them yourself; just let a member of staff know and we'll handle it.

Guests are welcome by prior arrangement. On arrival they'll need to register at reception, show photo ID and complete any short paperwork we ask for.

2. CCTV

CCTV operates in communal areas of the club. It's there for the safety and security of everyone who uses the place, and to help prevent and detect crime. There are no cameras in the toilets, showers or changing cubicles.

Recordings may be used to look into an incident or for other lawful purposes, and are handled in line with data protection law.

3. Respecting other people

Fit This works because members look out for one another, so please treat members, guests and staff with respect and consideration. Aggressive, threatening, abusive, discriminatory or intimidating behaviour has no place here, and neither does harassment of any kind, including sexual harassment or unwanted attention.

If a disagreement ever comes up, please bring it to a member of staff rather than settling it between yourselves. We'd always rather help sort things out calmly.

Please also follow reasonable instructions from our team, particularly where they relate to safety, conduct or the use of club facilities. Our staff are experienced and won't ask without good reason. If someone refuses to follow a reasonable instruction, we may need to refuse entry, suspend a membership or end it, as set out in section 17.

4. Training safely

You know your own body best, so please train sensibly and within your limits. If you're unsure whether exercise is right for you, or you have a health condition that might affect how you train, please have a word with your doctor first and let us know anything we should be aware of.

If you feel unwell at any point, stop and tell a member of staff straight away. Please also tell us about any accident, injury or near miss, however minor it seems, so we can help and keep a record. First aid assistance is available from staff.

Our team may ask you to stop, pause or change what you're doing if they think it could put you or someone else at risk. It's never personal; it's simply part of keeping the club a safe place to train.

In a medical emergency we may call the emergency services and, where we consider it appropriate, the emergency contact you've given us.

If you have an infectious illness, please stay at home until you are no longer likely to pass it on. It's the kind thing to do for everyone else.

5. Equipment and training areas

Please use equipment for its intended purpose, and ask a member of staff if you're ever unsure how something works. We're happy to show you. If anything looks damaged, faulty or unsafe, stop using it and let us know straight away so we can take it out of action.

When you've finished with a weight, bar, attachment or machine, please return it to where it belongs so the next person can find it, and wipe it down where appropriate. A quick wipe after a sweaty set makes a real difference to everyone who trains after you.

Please control your weights. Lower rather than drop them wherever possible, and use the lifting platforms for exercises where controlled dropping is part of the lift. Chalk is welcome; please just brush up after yourself and keep it off the upholstery.

Please keep walkways, entrances, exits and access to equipment clear, and keep bags, coats and other belongings off the gym floor where you can. They're an easy thing to trip over.

When the club is busy, please be considerate with rest times, and try not to sit on a machine for long stretches between sets or while you're on your phone. If someone's waiting, offering to work in is always appreciated.

Accidents happen and we understand that. Where equipment or facilities are damaged through deliberate misuse or negligence, we may ask the member responsible to cover the cost of repair or replacement.

Training with friends and spotting one another is all part of gym life, and we love to see it. What we do ask is that nobody provides paid personal training, runs a coaching business or runs classes from the club unless it's been agreed with us in advance.

6. Clothing and footwear

Please wear something comfortable, suitable for exercise and appropriate for a shared gym environment. Sports bras are perfectly acceptable as normal gym clothing.

Barefoot or socked training is fine where it suits the exercise you're doing. Just take care, and be aware that our black rubber flooring can mark light-coloured socks.

We may ask you to change or cover up clothing that carries offensive, abusive, discriminatory or intimidating slogans or imagery. The club is shared by people of all ages and backgrounds, and not everyone will see it the way you do.

7. Phones, music, photography and filming

Phones are part of everyday training, and a brief call or a glance at your programme is no problem at all; just keep it considerate. Please use headphones for music, videos and other audio, as speakerphones, portable speakers and loud audio aren't permitted.

You're welcome to film your own training, provided you don't record anyone else without their agreement. Tripods and phone stands may be used during quieter periods as long as they don't obstruct equipment, walkways or other members, and staff may ask you to move or remove them when the club is busy.

Commercial filming is a different matter. Organised photo shoots, influencer or brand content, and anything else filmed for business purposes need our permission first, so please talk to us before you plan a shoot.

Fit This may occasionally take photographs or video for its own marketing. We'll always be considerate about this, and if you'd rather not appear, just tell a member of staff and we'll make sure you don't.

8. Selling and promotion

The club isn't the place to do business. Please don't sell, advertise, promote products or services, or approach members and staff looking for custom without our approval. If you've got something you think members would genuinely enjoy, come and talk to us and we'll consider it properly.

9. Food and drink

You're welcome to bring a drink and a small snack to keep you going. All we ask is that you eat considerately, clear up after yourself and leave shared areas tidy.

For safety reasons, please don't bring glass bottles or glass containers into the club. Spills and breakages on a gym floor are best avoided.

10. Changing rooms and showers

Our changing facilities are there for you to use before and after training. Please help us keep them clean and pleasant for the next person, and take your belongings with you when you've finished.

Phones, cameras and other recording devices must never be used to take photos or video anywhere in the changing rooms, showers or toilets. There are no exceptions to this one.

Showers are for showering only, so please don't shave or carry out other grooming in them, as it creates a mess and a hazard for others.

11. Sauna

Please sit on a towel while you're in the sauna. It keeps things hygienic and comfortable for everybody.

The sauna is a place to unwind, so please keep conversations at a considerate volume and don't use speakers or play audio aloud.

The sauna may only be used by members and guests aged 16 or over.

Please don't use the sauna if you feel unwell, and leave straight away if you begin to feel dizzy or uncomfortable. Please also follow any safety guidance displayed in the sauna or given by staff.

12. Sunbeds

Sunbed sessions are purchased separately and aren't included in gym membership. Once a sunbed session has been used, it cannot be refunded.

By law, sunbeds must not be used by anyone under the age of 18. Staff may ask for photo ID and will refuse a session if age can't be confirmed.

Before your first session we'll ask you to complete a short questionnaire covering skin type and relevant health information, and staff may decline or limit sessions where use wouldn't be appropriate. Please allow at least 24 hours between sessions and follow the recommended times for your skin type.

Protective eyewear or approved protective eye stickers must be worn throughout every session, and please follow the instructions and safety guidance our staff give you. This is one area where we can't be flexible, because it's there to protect your eyes.

13. Lockers, belongings and lost property

Lockers are available during your visit. Unless we've agreed otherwise, please empty your locker before you leave so it's free for the next member. While we do our best to keep the club secure, your belongings remain your responsibility, so please don't leave valuables unattended.

If you leave something behind, we keep lost property for one calendar month, and anything valuable is stored securely in the meantime. Where an item clearly belongs to someone we can identify, we'll do our best to let them know. After a month, unclaimed items may be donated or disposed of.

If you cycle in, please secure your bike in any designated cycle-parking area, taking care not to obstruct entrances, exits or walkways. Bicycles are left at the owner's risk.

14. Children, visitors and dogs

The minimum age for membership and independent use of the club is 16, and day passes are available to over-18s only. The gym floor and equipment may only be used by members and guests aged 16 or over, unless a supervised programme or induction has been agreed with the club in advance, and younger children must not be left unaccompanied anywhere in the club.

If you need to bring anyone younger with you, or any other visitor who isn't a member, please speak to us first and we'll make sure it's safe and appropriate. Everyone visiting will need to register at reception in the usual way.

Assistance dogs are always welcome. Other dogs may occasionally be allowed with prior approval from a member of staff, so please check with us first.

15. Smoking, alcohol and drugs

For everyone's health and safety, smoking and vaping aren't permitted in the club. Please don't bring alcohol into the club or train while under the influence of alcohol.

Illegal drugs are strictly prohibited. This is one area where we can't use discretion: the use, possession, supply or distribution of illegal drugs in the club may result in immediate termination of membership and may be reported to the relevant authorities.

16. Fire and emergencies

If the fire alarm sounds, or a member of staff asks everyone to evacuate, please leave the building immediately and don't stop to collect belongings.

Follow staff instructions and make your way directly to the assembly point in the Town Square opposite Hackney Town Hall. Please don't go back inside until staff confirm it's safe to do so.

17. If the rules are broken

Most issues can be sorted out with a quiet word and a little common sense, and that's nearly always how they're resolved.

Where it's reasonably necessary to protect members, staff or the club, Fit This may refuse entry, temporarily suspend a membership or end a membership. That might apply to unsafe conduct, serious or repeated breaches of these rules, refusal to follow reasonable staff instructions, abusive behaviour, harassment, misuse of cameras or recording devices, or illegal drugs.

Where something needs looking into, a membership may be temporarily suspended while the facts are considered. This isn't a judgement on anyone; it simply gives everyone involved a fair hearing. We'll always aim to act fairly, reasonably and consistently.

18. Changes to these rules

We may update these Club Rules from time to time, usually to reflect changes in legislation, health and safety requirements or the way the club operates. The current version is always available at reception and on our website.

Questions or concerns

We'd always rather you asked than wondered. Please speak to a member of staff, or contact us at:

Fit This · Hackney Community Leisure Ltd

3 Reading Lane, Hackney, London E8 1GQ

Email: manager@fit-this.com

Thank you for helping us keep Fit This safe, friendly and enjoyable.

Train hard. Look after each other. Enjoy the club.